Privacy Policy

At Piana Technology LLC ("Piana Technology" or “Company” or “we” or “us” or “our”), we understand the importance of protecting your privacy and personal information. We respect the privacy of our users (“User” or “you”). The following privacy policy statement (“Privacy Policy”) outlines how we or our affiliates collect, use, and protect your personal information when you use our website located a, and/or any other media forms, channels, or mobile applications connected thereto (collectively, the “Website”). By using or accessing this website, you are accepting the practices described in this privacy policy.

Our Terms of Use include this Privacy Policy as an integral part, and you can access them here. Our website, operated by Piana Technology, is hosted in the United States and is subject to U.S. state and federal laws. By accessing our website from other jurisdictions, you acknowledge that you are transferring your personal information to the United States, and you consent to the use of your personal information in accordance with this Privacy Policy. You also agree to comply with applicable state and federal laws when using our website and entering into agreements with us. If your jurisdiction has internet regulations that differ from those of the United States, you may only use our website in compliance with the laws of your jurisdiction. If your use of our website would be unlawful in your jurisdiction, please refrain from using it.

Occasionally, we may send you information about our company, such as announcements, promotions, and special offers. We may also send you information about our business partners’ products and services. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in our emails and updating your contact preferences.

For users located in the European Economic Area (“EEA”), we only send marketing communications with your prior consent. Please refer to the “For EEA Users” section below.

Information Collection 
Piana Technology collects both “Non-Personally-Identifying Information” and “Personally-Identifying Information” from users of our website. “Non-Personally-Identifying Information” refers to information that cannot be directly associated with a specific person without additional information, such as a name or email address. This may include the User’s Internet Protocol (IP) address, operating system, browser type, and the websites viewed before, during, and after using our website. Although this information is not Personally-Identifying, we may use it to determine a User’s Internet service provider, geographic location, and other statistical usage data. We analyze Non-Personally-Identifying Information to better understand how our website is being used and to identify patterns and trends in usage. This information helps us improve the content and ease of use of our website. We may also release Non-Personally-Identifying Information gathered from Users in the aggregate, such as publishing a report on trends in website usage.

At Piana Technology, we also understand Personally-Identifying Information as being any data that directly identifies an individual. As part of our relationship with Website Users, we may collect various Personally-Identifying Information from them. Most of the Personally-Identifying Information we gather is provided by Users themselves, whether during account registration (for a User or customer), product or service purchase, or other forms of communication with us. This information typically includes the User’s name, address, email, and phone number, as well as financial information (such as a credit card number, type, and expiration date) for transactions. Additionally, we may request Users’ interests and activities, gender, age, date of birth, username, hometown, and other demographic or relevant details, as deemed necessary by Piana Technology. While Users are not required to give us any Personally-Identifying Information, please note that certain Website features may not be available to them if they choose not to provide such data. By using our Website, you agree to the collection, use, and disclosure of your Personally-Identifying Information in accordance with the terms outlined in this Privacy Policy.

General Use
We use your Personally-Identifying Information and other data we collect from your past and current activities on our Website for several purposes. Firstly, we use it to provide you with any products or services you have requested, and to manage your User Account, and offering customer support when needed. We may also use your information to contact you about products and services that may be of interest to you, or to provide updates about our Website. Additionally, we use your information to customize your experience on our Website, display content and advertising tailored to your interests, measure consumer interest in our services, and identify any errors or fraudulent activities.

Furthermore, we may analyze data from multiple Users to identify any potential problems. For example, we may examine your Personally-Identifying Information to detect Users with multiple IDs or aliases, and review your information for accuracy, and to detect any errors or omissions. We may also use your financial information or payment method to process payments for purchases made on our Website, enroll you in discount or rebate programs, and protect against any possible fraudulent transactions.

Collection and Use by Third-Parties
At Piana Technology, we make every effort to prevent our contractors, affiliates, and vendors from disclosing your Personally-Identifying Information to others, except as described in this Privacy Policy. However, please be aware that third-parties are not bound to comply with this policy regarding your Personally-Identifying Information. This includes payment providers, advertisers, and other third-party applications accessible through our Website. We do not own or control these third-party websites and applications, and this Privacy Policy does not apply to any information you provide to or that is gathered by them.Therefore, before visiting a third-party site or using a third-party application, whether through a link on our Website or otherwise, you should familiarize yourself with the privacy policies and practices of the third-party responsible for that site or application. You should take appropriate steps to protect your privacy, as you deem necessary.

Company Disclosures
At Piana Technology, we may disclose your Personally-Identifying Information to investigate and prevent illegal activity, suspected fraud, or other wrongdoing, to protect the rights, property, or safety of our Company, Users, employees, or others, and to comply with applicable laws or cooperate with law enforcement agencies. We may also share your information with third-party service providers who perform services on our behalf, such as order fulfillment, payments, shipping, and customer service. In the event of a merger, acquisition, bankruptcy, or sale of assets, we reserve the right to transfer all Personally-Identifying Information in our possession to a successor organization.

If you choose to receive our marketing materials, we may email you about products and services we think you may be interested in. However, you may opt-out of receiving these materials at any time by following the unsubscribe link in the email or contacting us using the information provided below.You have the right to review or change your Personally-Identifying Information at any time by contacting us. We will deactivate or delete your information from our active databases as soon as practicable, in accordance with our deactivation policy and applicable laws. However, please note that we may retain some information in our files for legal compliance, to prevent fraud, to troubleshoot problems, or to assist with investigations. Additionally, we keep a history of changed information to investigate suspected fraud with any Users.

User Content
Piana Technology may collect and store User-generated content that is voluntarily provided by users of our website, such as comments, reviews, and other types of user-submitted content. This content may be publicly viewable or visible to a restricted group of users, depending on the nature of the content and the user’s privacy settings.

By submitting User-generated content on our website, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, storage, and processing of your User-generated content by Piana Technology in accordance with this Privacy Policy. You also grant Piana Technology a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your User-generated content in any media formats and through any media channels, including without limitation on our website, on third-party websites, and in marketing materials.

Please note that Piana Technology is not responsible for any User-generated content that you post on our website, and we cannot control the actions of other users with whom you may choose to share your User-generated content. Therefore, we cannot guarantee that your User-generated content will not be viewed by unauthorized persons. We recommend that you do not post any sensitive personal information or confidential material in your User-generated content.If you wish to request the removal of your User-generated content from our website, please contact us using the contact information provided in this Privacy Policy. We will make reasonable efforts to remove your User-generated content from our website, but please note that we may be unable to remove your User-generated content from all copies, backups, or archives of our website.

Social Media
We may include hyperlinks on our Website that lead to social networks if you click on them. If you activate a social plugin, like Facebook’s “Like” button, Twitter’s “tweet” button, or Google+, your browser will connect directly to that social network’s servers. However, if you don’t use these buttons, none of your information will be shared with the social network’s plugin provider. For example, if you click on the Facebook “Like” button on our Website, Facebook will receive details such as your IP address, browser version, screen resolution, and device operating system.

Please be aware that privacy settings for these social networks are available on their own websites or apps and are not under our control.

Company Communications
As a part of our commitment to keeping you informed, Piana Technology may occasionally send you notifications about new products and services offered on our Website that we believe may be of interest to you, using your name and email address. We may also send you service-related announcements from time to time as part of the general operation of our Website. However, you can choose to opt-out of receiving such emails at any time by clicking the “Unsubscribe” link at the bottom of the email or by emailing us at

Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your payment information and other sensitive data.

Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information practices. Each time you use the Website, the current version of this Privacy Policy will apply. Accordingly, each time you use the Website you should check the date of this Privacy Policy, which appears the end of this document, and review any changes. 

Automatically Collected Information
We automatically collect certain information about the devices you use to access our website and how you use the website. This information includes:

Mobile Device Information. If you access our website using a mobile device, we may collect information about your device, such as its ID, model, manufacturer, operating system, version, and IP address. We don’t access or track your mobile device’s location information unless you give us permission. We may collect general location data from your IP address, but we respect your privacy and won’t gather specific location data without your consent.

Log Data. Our servers automatically record certain data when you access or use our website. This may include your IP address, browser type and settings, date and time of use, browser configuration, language preferences, and cookie data.

Usage Information. We collect information about how you use our website, including which pages you access and which links you click. We may also obtain data from third-party partners and service providers to analyze how users interact with our website.

Device Information. We collect data about the hardware and software you use to access our website, such as your operating system and browser type, as well as unique device identifiers for devices that are using our software.

Web Cookies. We use cookies and other tracking technologies to collect information about your use of our website. Please see our Cookie Policy, available here, for more information about our use of cookies.

We use this information to analyze and optimize our website, to personalize your experience, and to provide targeted advertisements. By accessing or using our website, you consent to our collection and use of this information as described in this Privacy Policy.

Cookies and Other Tracking Technologies
We use cookies and other tracking technologies on our website to collect information about your browsing behavior and preferences. Cookies are small data files that are stored on your device when you visit a website. They allow us to remember your preferences and improve your experience on our website. Piana Technology uses Web Cookies, tracking pixels, and web beacons to collect usage and analytical data that helps us provide our website to you and deliver targeted advertisements for relevant products and services.We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). We also use other tracking technologies, such as web beacons and pixels, to collect information about your browsing behavior.For more information about our use of cookies, please see our Cookie Policy. If you do not wish to have web cookies placed on your device, you can disable cookies in your browser settings. However, please note that certain features of our website may not function properly without the aid of cookies. By refusing web cookies, you assume responsibility for any resulting loss of functionality.

Web Beacons
A “Web Beacon” is an object embedded in a web page or email that allows website operators to check whether a user has viewed a particular web page or email. Piana Technology may use Web Beacons on our website and in emails to count the number of users who have viewed specific pages or emails, and to deliver co-branded services. Please note that Web Beacons are not used to access Personally-Identifying Information of Users. Instead, they are used to compile aggregated statistics about Website usage. Web Beacons collect a limited set of information, including a number, time and date of a page or email view, and a description of the page or email on which the Web Beacon is located.

You cannot decline Web Beacons. However, you can render them ineffective by declining all Web Cookies or modifying your browser settings to notify you each time a Web Cookie is tendered, allowing you to accept or decline Web Cookies on an individual basis. Please be aware that this may affect your ability to use certain features of our website.

We may work with third-party vendors, such as Google, who use both first-party and third-party Web Cookies to analyze and track data related to your past activity on our website. This data is used to inform, optimize, and serve ads based on your interests, including through Google Analytics for Display Advertising.

If you prefer not to have information about your website activity collected and used by Google Analytics, you can install an opt-out browser add-on (available at or opt out of Google Analytics for Display Advertising and the Google Display Network by using Google’s Ads Settings (available at Please note that opting out will not affect your use of our website. For more information about Web Cookies and our use of them, please see our Web Cookie Policy.

Aggregated and Non-Personally-Identifying Information
We may share aggregated and Non-Personally Identifying Information we collect with third-parties and our affiliate companies for the purpose of developing and delivering targeted advertising on our website and on third-party websites. This information may also be combined with additional Non-Personally Identifying Information collected from other sources.

In addition, we may share aggregated information with third-parties, including advisors, advertisers, and investors, to conduct general business analysis. For instance, we may disclose to our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain Personally-Identifying Information and may be used to develop website content, products, and other services that we hope will be of interest to you and other users, and to target content and advertising.

Please note that we do not share your Personally-Identifying Information with third-parties except as described in this privacy policy or with your consent. For more information about how we handle Personally-Identifying Information, please see the sections titled “Information Collection” and “General Use.”

Security of Your Information
We are committed to safeguarding your Personally-Identifying Information and take appropriate measures to protect it from loss, theft, alteration, or misuse. We use reasonable electronic, personnel, and physical security measures to ensure the confidentiality and integrity of your information. However, please be aware that no security measure can provide absolute protection against all risks.We cannot guarantee that only authorized persons will access your Personally-Identifying Information. Furthermore, we are not liable for any unauthorized disclosure or access resulting from third-party circumvention of any privacy settings or security measures implemented by us or our service providers. Despite our efforts to protect your information, we advise you to take precautions to protect your own privacy, such as safeguarding your login credentials and not sharing sensitive information with anyone who is not authorized to access it.

Piana Technology complies with the Children’s Online Privacy Protection Act (COPPA), which protects the online privacy of children under the age of 13. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, except as permitted by law. By using our Website, you represent that you are 13 years of age or older.If we discover that we have collected Personally-Identifying Information from a User under the age of 13 on or through our Website, we will take appropriate steps to delete this information. If you are a parent or legal guardian of a child under the age of 13 who has provided Personally-Identifying Information to our Website, please contact us using the information provided below to request the deletion of your child’s information.

Nevada Residents
If you are a Nevada resident, you have the right under Nevada law to direct certain businesses not to sell your personally identifiable information collected through their online service or platform to third-parties who may license or sell that information. At Piana Technology, we respect your privacy rights and provide you with the option to opt-out of such sales.To submit an opt-out request, please send an email to Your request must include your full name, address, phone number, and email address to verify the authenticity of your request. We will process your request within the timeframe required by law and update our records accordingly.

California Consumer Privacy Act (CCPA):
Starting January 1, 2020, the CCPA provides California residents with additional rights. California residents have the right to know and the right to delete their personal information collected by Piana Technology, subject to certain exceptions under the CCPA.

California Shine the Light. California residents may request a list of personal information categories disclosed to third-parties for their direct marketing purposes during the previous calendar year, and a list of the categories of third-parties to whom such information was disclosed. To make such a request, contact Piana Technology using the contact information provided below.

Notice of Collection. Piana Technology has collected the following categories of personal information covered by the CCPA in the past twelve months: identifiers, consumer records, commercial information, internet activity, audio data, geolocation data, and inferences. For more information on the information collected and the sources it is received from, please review the Privacy Policy. Piana Technology collects and uses the collected personal information for business purposes.

Right to Know. California residents have the right to request information from Piana Technology about personal information collected in the past twelve months. This includes the categories of personal information collected and the sources from which the information was collected. It also includes the categories of personal information disclosed or sold for a business purpose, the categories of third-parties to whom the personal information was disclosed or sold, the business or commercial purpose for collecting or “selling” the personal information, and the specific pieces of personal information collected.Right to Delete. California residents have the right to request the deletion of personal information that Piana Technology collects or maintains about them.

Right to Opt-Out of “Sale.” Piana Tech does not sell personal information in the traditional sense. However, Piana Technology may disclose certain information when the Website is used for purposes that may be considered a “sale” under the CCPA. California residents have the right to opt-out of the sale of their personal information by Piana Tech to third-parties.

How to Exercise Your CCPA Rights. To exercise any of these rights, contact Piana Technology using the contact information provided below. Piana Technology may require specific information to verify your identity and process your request. Opting out of one form of communication does not mean you’ve opted out of other forms as well. Please note that exercising any of these rights will not result in different prices or quality of Products or services, unless permitted by applicable law.

For users in EEA, you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR). Piana Technology, the data controller, has appointed a Data Protection Officer (DPO) who can be contacted at You can request a Personally-Identifying Information report, correct or delete your Personally-Identifying Information, object to us processing your information, request to transfer your information, or complain to a regulator. To exercise these rights, please email Please note that we may ask for additional information to verify your identity before disclosing any information. You may continue to receive transactional messages related to our Website and Products, even if you unsubscribe from marketing emails.

Do Not Track Policy
The Website does not currently respond to the Do-Not-Track (“DNT”) feature or setting in web browsers or mobile operating systems. While these features allow users to indicate their privacy preferences and choose not to have their online browsing activities monitored and collected, there is not yet a common interpretation of the DNT signal. Therefore, the Website does not currently recognize or respond to DNT signals or mechanisms.

If you have any questions regarding our Privacy Policy, please contact us at:

Piana Technology LLC
101 Old Mill Road 
Bldg. 300
Cartersville, GA 30120 

Last Updated: 05/03/2023